FAQ - Finding Focus Virtual ADHD Clinic Ontario

Frequently Asked Questions

What is the cost for a diagnosis at the Finding Focus clinic?

Finding Focus provides a comprehensive mental health assessment for ADHD, anxiety, and depression for a one-time fee of $399. Please note that once an appointment is booked, the fee is non-refundable. After receiving a diagnosis, you may choose to join our continuous care program at a monthly rate of $24.99, ensuring ongoing support for your mental health journey.

Will my insurance cover the assessment fee?

Great question! Our ADHD assessment is completed by qualified clinicians who are licensed in Ontario, Manitoba, Alberta, British Columbia and Saskatchewan. While our services may not always align with traditional insurance coverage categories, there's good news! If your insurance plan includes a health savings account, it's likely you can leverage that for coverage of our assessment fee. You'll be provided with a comprehensive receipt detailing the clinician's registration number and all necessary information, ensuring a smooth submission process.

How much time does the ADHD diagnosis process take?

The whole process, from completing your self-assessment and registration to scheduling a diagnostic appointment and receiving diagnostic results, typically happens on the same day. Our team works diligently to ensure timely and effective care.

Do I need to prepare anything for my diagnostic consultation?

You'll be asked to fill out some intake forms and complete a few assessments prior to your evaluation. These forms and assessments, which take about 20-25 minutes in total, provide essential information about your current symptoms and past medical history to help our clinicians make an accurate diagnosis. All of this can be done from the comfort of your home. No other preparation is necessary.

Who will be conducting my diagnosis at Finding Focus?

At Finding Focus, our licensed Nurse Practitioners (NPs) practice in Ontario, Manitoba, Saskatchewan, Alberta, P.E.I, Nova Scotia, New Brunswick, and British Columbia. They have extensive specialized training in assessing, diagnosing, and treating Adult ADHD, as well as other mental health conditions. All of our expert clinicians are trained by the Canadian ADHD Resource Alliance (CADDRA).

What happens if I'm diagnosed with ADHD at Finding Focus?

Our clinicians will provide you with a personalized treatment plan and discuss next steps.

Do I need a referral to be seen by Finding Focus?

No, you don't need a referral or a family doctor to be seen by us at Finding Focus. We welcome all individuals seeking insights into their ADHD and are here to assist you on your journey.

Is 75 mins enough time to diagnose ADHD?

Absolutely. At Finding Focus, we ensure no crucial steps are overlooked in the diagnostic process. By asking you to provide your medical history prior to your appointment, we can utilize the assessment time more efficiently to truly understand your needs.

What happens after my diagnosis?

Following your diagnosis, our team will actively monitor your progress to ensure the treatment plan is working effectively. Any necessary adjustments will be made based on your feedback and observed progress.

How do I take advantage of the installment plan (Affirm & Klarna)?

We're excited to announce our partnership with Affirm and Klarna to offer flexible, interest-free payment plans. Here's how it works:

‍Interest-Free Plans*: Spread your payments over 3 or 4 months with no interest.
‍Extended Plans*: Options to extend payments up to 12 months, subject to approval

To use these options, log into your portal after creating an account, and choose the installment plan option. Select the Affirm or Klarna logo to proceed. If you have any questions or need help with payment options, please contact us. If you don't get approved through Affirm or Klarna, we also offer an in-house installment plan with an additional fee.

*Payment optionsthrough Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject toan eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD asforms of repayment on payment options. Select payment options may be eligible for repayment inthe form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/how-it-works."

Eligibility: Canadian permanent resident or citizen- 18 years of age (AB, MB, ON, PEI, QC, SK)/ 19 Years of age (BC, NB, NF, NT, NS, NU, YK)

What provinces does Finding Focus operate in?

At present, we provide our dedicated services exclusively to residents of Ontario, Alberta, Manitoba, British Columbia, P.E.I, Nova Scotia, New Brunswick and Saskatchewan. Check back soon for support in other provinces

What if I'm not diagnosed with ADHD?

If our clinicians determine that you do not have ADHD, they will discuss their findings with you and may recommend other treatments or professionals based on your individual needs.

What kind of continuous care does Finding Focus offer?

Our continuous care program is designed to provide ongoing support for our patients diagnosed with ADHD, anxiety, or depression. Regular check-ups, medication management, and necessary adjustments to your treatment plan are all part of this comprehensive service.

What if I have other mental health conditions along with ADHD?

Our experienced clinicians are well-equipped to diagnose and treat a range of mental health conditions. If you're diagnosed with ADHD and also have other conditions such as anxiety or depression, your personalized treatment plan will address all your diagnosed conditions.

Do I need to enroll in the monthly membership, or is just getting a diagnosis enough?

Given the nature of ADHD and the controlled substances often used in its treatment, patients are automatically enrolled in the monthly membership after being diagnosed and scheduled for a follow up. This allows our team at Finding Focus to provide ongoing care, closely monitor your response to medications, and make necessary adjustments to your treatment plan, for a more affordable price than single follow-up visits. There is absolutely no minimum commitment with the membership and patients can opt out at anytime or leverage our pay per appointment model, if preferred.

I already have an ADD or ADHD diagnosis, do I still need to complete an assessment or can I go straight to the monthly membership?

Even with a prior diagnosis, we require a comprehensive assessment for all new intakes at Finding Focus. This helps us gather detailed health history and understand your experiences across different life domains, ensuring we can provide the most personalized and effective care possible.

How long is the assessment, and what can I expect during the 75-minute consultation?

The initial assessment is a 75-minute session where you'll engage in a comprehensive discussion about your symptoms, medical history, and how ADHD might be impacting your life. This in-depth evaluation allows us to understand your unique needs and tailor a treatment plan specifically for you.

I'm feeling nervous about the assessment, and I'm not sure I remember everything about my early life. Is this a problem?

It's completely natural to feel nervous and we're here to help. Our clinicians will guide you throughout the process, asking specific questions to help jog your memory. Even if you don't remember everything, the goal is to understand patterns across your life that could point towards ADHD. You're in safe hands with Finding Focus.

Can I share my ADHD assessment results with my family doctor?

Certainly! We believe in the importance of a of coordinated care. If you wish, we can prepare a comprehensive report detailing your ADHD assessment results for your family doctor. There is a nominal fee associated with this service to cover the cost of preparation.

Can I get a prescription for ADHD medication through Finding Focus?

Yes, if it's determined that medication is a suitable part of your treatment plan, our nurse practitioners can prescribe ADHD medication. We advocate for a comprehensive approach to treating ADHD, which can include medication, therapy, and lifestyle modifications.

How can I contact PocketPills Pharmacy if I chose them as my pharmacy?

Finding Focus has partnered with PocketPills to help quickly deliver your prescriptions. If you selected PocketPills as your pharmacy, we will send your prescription to PocketPills and they will automatically reach out to you with the next steps.

If you need to contact them directly, here are their details:

‍Phone: 1-855-950-7225
‍Email: care@pocketpills.com
‍Address: PocketPills Pharmacy, 3050 Vega Blvd, Mississauga, ON L5L 5X8

They are available to assist with any questions or concerns regarding your prescriptions.

What measures does Finding Focus take to prevent drug abuse, especially with ADHD medications?

At Finding Focus, patient safety is paramount. We follow stringent protocols to prevent drug misuse and abuse. This includes thorough evaluations for substance abuse history, random drug testing, regular monitoring, and careful prescription practices. We also provide education about the safe use of medication and the risks associated with misuse. Our continuous care program further ensures that medication use is closely supervised, allowing for adjustments as necessary.

What happens if a patient at Finding Focus struggles with substance abuse?

If a patient is struggling with substance abuse, our team at Finding Focus will work to provide the necessary support and resources. This may include adjusting the treatment plan, providing referrals to specialized substance abuse programs, or collaborating with other healthcare providers involved in the patient's care. We are committed to providing comprehensive, patient-centered care and will take every step necessary to ensure the safety and wellbeing of our patients.

Does Finding Focus offer treatments that are not based on stimulants? What can I expect?

Yes, Finding Focus offers a variety of treatment options for ADHD, including both stimulant and non-stimulant medications. Our clinicians understand that every individual's needs are unique, and we believe in a personalized approach to treatment. If stimulant medications are not suitable for you, for any reason, we can explore non-stimulant options.

Non-stimulant medications work differently than stimulants but can be just as effective in managing ADHD symptoms. They may also have fewer side effects. Besides medication, we also encourage and support lifestyle modifications and coping strategies, which can play a crucial role in managing ADHD.

Remember, the goal is to find a treatment plan that fits you best and helps you lead a fulfilling life. We're here to guide and support you every step of the way.

If I'm diagnosed with ADHD, will I need to be on medication all my life? Is there a cure?

ADHD is a chronic condition that many people manage throughout their life. While there isn't a "cure" as such, it's important to know that there are many effective strategies for managing ADHD symptoms, and these can lead to a high quality of life.

The need for medication varies from person to person. Some people may require medication throughout their lives, while others may find they need it only during certain periods. Our team at Finding Focus will work with you to find the best approach based on your individual needs and circumstances.

In addition to medication, lifestyle modifications, behavioral therapy, and coping strategies can be very effective in managing ADHD. These non-medication strategies can sometimes reduce the need for medication, or even eliminate it over time. However, this varies greatly from person to person.

We believe in a comprehensive approach to ADHD management at Finding Focus, and we'll work closely with you to find the best combination of strategies to manage your ADHD effectively.

Can I incorporate Cognitive Behavioral Therapy (CBT) into my treatment plan at Finding Focus?

Absolutely! We believe in a comprehensive, multi-modal approach to managing ADHD. Cognitive Behavioral Therapy (CBT) has been shown to be particularly effective in treating ADHD and can be an excellent complement to medication management.

At Finding Focus, we are partnered with several CBT-focused clinics and can provide free referrals to help you access this valuable resource. Incorporating CBT into your treatment plan can help you develop useful skills and strategies to manage your ADHD symptoms and improve your overall quality of life. We're here to support you in creating a treatment plan that best suits your unique needs and lifestyle.

What if I have a question that's not listed here? We're here to help. If you have any other questions, feel free to reach out to us at info@findfocusnow.com. Our friendly and supportive team will be more than happy to assist you.

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