Frequently Asked Questions
Learn more about our services and ADHD in Canada. Still need help? Contact us here.
Frequently Asked Questions
What is the cost for a diagnosis at the Finding Focus clinic?
Finding Focus provides a comprehensive mental health assessment for ADHD, anxiety, and depression for a one-time fee of $399. Please note that once an appointment is booked, the fee is non-refundable. After receiving a diagnosis, you may choose to join our continuous care program at a monthly rate of $24.99, ensuring ongoing support for your mental health journey.
Will my insurance cover the assessment fee?
Great question! Our ADHD assessment is completed by qualified clinicians who are licensed in Ontario, Manitoba, Alberta, British Columbia, Saskatchewan, New Brunswick, PEI, Nova Scotia and Newfoundland. While our services may not always align with traditional insurance coverage categories, there's good news! If your insurance plan includes a health savings account or extended health benefits, it's likely you can leverage that for coverage of our assessment fee. You'll be provided with a comprehensive receipt detailing the clinician's registration number and all necessary information, ensuring a smooth submission process.
How much time does the ADHD diagnosis process take?
The whole process, from completing your self-assessment and registration to scheduling a diagnostic appointment and receiving diagnostic results, typically happens on the same day. Our team works diligently to ensure timely and effective care.
Do I need to prepare anything for my diagnostic consultation?
You'll be asked to fill out some intake forms and complete a few assessments prior to your evaluation. These forms and assessments, which take about 20-25 minutes in total, provide essential information about your current symptoms and past medical history to help our clinicians make an accurate diagnosis. All of this can be done from the comfort of your home. No other preparation is necessary.
Who will be conducting my diagnosis at Finding Focus?
At Finding Focus, our licensed Nurse Practitioners (NPs) practice in Ontario, Manitoba, Saskatchewan, Alberta, P.E.I, Nova Scotia, New Brunswick, Newfoundland and British Columbia. They have extensive specialized training in assessing, diagnosing, and treating Adult ADHD, as well as other mental health conditions. All of our expert clinicians are trained by the Canadian ADHD Resource Alliance (CADDRA).
What happens if I'm diagnosed with ADHD at Finding Focus?
If you're diagnosed with ADHD, your clinician will review your results in detail and discuss potential treatment options, which may include medication, therapy, or lifestyle changes tailored to your needs.
Your diagnosis will be visible in your portal within 24 hours. If you need a formal diagnosis letter for school/work or to share with your Healthcare provider, you can request it directly through the portal. We also offer assistance with completing the Disability Tax Credit form and creating custom medical letters. There is a fee for the preparation of these documents, which is detailed on the portal, along with the processing times for each request.
Your diagnosis will be visible in your portal within 24 hours. If you need a formal diagnosis letter for school/work or to share with your Healthcare provider, you can request it directly through the portal. We also offer assistance with completing the Disability Tax Credit form and creating custom medical letters. There is a fee for the preparation of these documents, which is detailed on the portal, along with the processing times for each request.
Do I need a referral to be seen by Finding Focus?
No, you don't need a referral or a family doctor to be seen by us at Finding Focus. We welcome all individuals seeking insights into their ADHD and are here to assist you on your journey.
Is 75 mins enough time to diagnose ADHD?
In the majority of cases, 75 minutes is sufficient for a comprehensive ADHD assessment. Our process combines cutting-edge AI technology with the expertise of licensed clinicians to ensure no crucial details are missed. AI tools help analyze your responses and identify symptom patterns, allowing the clinician to focus on discussing your medical history, current challenges, and the impact of ADHD on your life.
In some instances, the assessment may require additional time to ensure a thorough evaluation. If this is the case, your clinician will inform you and help arrange a follow-up appointment for the additional time needed. This ensures that every aspect of your diagnosis is carefully considered.
In some instances, the assessment may require additional time to ensure a thorough evaluation. If this is the case, your clinician will inform you and help arrange a follow-up appointment for the additional time needed. This ensures that every aspect of your diagnosis is carefully considered.
What happens after my diagnosis?
If you're diagnosed with ADHD and start treatment, your clinician will schedule a follow-up appointment during the initial assessment, typically within 30 days. This follow-up is an opportunity to review how you’re responding to the medication, make any necessary adjustments, and complete refills.
When you agree to the follow-up, you’ll be enrolled in our membership program, which includes a 10-minute check-in visit once per month. The membership has no commitments, and you can cancel at any time. Alternatively, you can choose to pay per visit at $75 and book appointments as needed.
When you agree to the follow-up, you’ll be enrolled in our membership program, which includes a 10-minute check-in visit once per month. The membership has no commitments, and you can cancel at any time. Alternatively, you can choose to pay per visit at $75 and book appointments as needed.
How do I take advantage of the installment plan (Affirm & Klarna)?
We're excited to announce our partnership with Affirm and Klarna to offer flexible, interest-free payment plans. Here's how it works:
Interest-Free Plans*: Spread your payments over 3 or 4 months with no interest.
Extended Plans*: Options to extend payments up to 12 months, subject to approval
To use these options, log into your portal after creating an account, and choose the installment plan option. Select the Affirm or Klarna logo to proceed. If you have any questions or need help with payment options, please contact us. If you don't get approved through Affirm or Klarna, we also offer an in-house installment plan with an additional fee.
*Payment optionsthrough Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject toan eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD asforms of repayment on payment options. Select payment options may be eligible for repayment inthe form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/how-it-works."
Eligibility: Canadian permanent resident or citizen- 18 years of age (AB, MB, ON, PEI, QC, SK)/ 19 Years of age (BC, NB, NF, NT, NS, NU, YK)
Interest-Free Plans*: Spread your payments over 3 or 4 months with no interest.
Extended Plans*: Options to extend payments up to 12 months, subject to approval
To use these options, log into your portal after creating an account, and choose the installment plan option. Select the Affirm or Klarna logo to proceed. If you have any questions or need help with payment options, please contact us. If you don't get approved through Affirm or Klarna, we also offer an in-house installment plan with an additional fee.
*Payment optionsthrough Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject toan eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD asforms of repayment on payment options. Select payment options may be eligible for repayment inthe form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/how-it-works."
Eligibility: Canadian permanent resident or citizen- 18 years of age (AB, MB, ON, PEI, QC, SK)/ 19 Years of age (BC, NB, NF, NT, NS, NU, YK)
What provinces does Finding Focus operate in?
At present, we provide our dedicated services exclusively to residents of Ontario, Alberta, Manitoba, British Columbia, P.E.I, Nova Scotia, New Brunswick, Newfoundland and Saskatchewan. Check back soon for support in other provinces
What if I'm not diagnosed with ADHD?
If you’re not diagnosed with ADHD, your clinician will carefully explain the findings and discuss other possible reasons for the challenges you’re experiencing. Based on your unique situation, they may recommend alternative treatments, therapies, or referrals to other healthcare professionals who can provide additional support.
At Finding Focus, we’re committed to helping you gain clarity about your mental health and guiding you toward the best resources to support your well-being.
At Finding Focus, we’re committed to helping you gain clarity about your mental health and guiding you toward the best resources to support your well-being.
What kind of continuous care does Finding Focus offer?
Our continuous care program is designed to provide ongoing support for our patients diagnosed with ADHD, anxiety, or depression. Regular check-ups, medication management, and necessary adjustments to your treatment plan are all part of this comprehensive service.
What if I have other mental health conditions along with ADHD?
Our experienced clinicians are well-equipped to diagnose and treat a range of mental health conditions. If you're diagnosed with ADHD and also have other conditions such as anxiety or depression, your personalized treatment plan will address all your diagnosed conditions.
Do I need to enroll in the monthly membership, or is just getting a diagnosis enough?
Getting a diagnosis is sufficient if you don’t require ongoing treatment or medication management. However, if you start treatment, we recommend enrolling in the monthly membership, as it includes regular 10-minute check-ins to monitor your progress, adjust medications as needed, and ensure your treatment plan remains effective.
The membership is optional, and there are no commitments—you can cancel anytime. Alternatively, you can choose to pay per visit at $75 if you prefer to book appointments only when needed.
The membership is optional, and there are no commitments—you can cancel anytime. Alternatively, you can choose to pay per visit at $75 if you prefer to book appointments only when needed.
I already have an ADD or ADHD diagnosis, do I still need to complete an assessment or can I go straight to the monthly membership?
Even with a prior diagnosis, we require a comprehensive assessment for all new intakes at Finding Focus. This helps us gather detailed health history and understand your experiences across different life domains, ensuring we can provide the most personalized and effective care possible.
How long is the assessment, and what can I expect during the 75-minute consultation?
The assessment is a comprehensive 75-minute session designed to provide a thorough understanding of your symptoms, medical history, and how ADHD affects your daily life. During this time, your clinician will ask targeted questions to uncover patterns and challenges while ensuring all aspects of your mental health are considered.
At Finding Focus, we leverage cutting-edge AI-powered tools to enhance the assessment process. These advanced tools analyze the information you provide in real-time, identifying key insights and patterns to support your clinician in making a precise diagnosis. This integration of technology ensures your evaluation is both efficient and highly accurate, allowing the clinician to focus on personalizing your treatment plan.
By the end of the session, you’ll have a clear diagnosis and a roadmap for potential treatment options, setting you on a path toward improved mental well-being.
At Finding Focus, we leverage cutting-edge AI-powered tools to enhance the assessment process. These advanced tools analyze the information you provide in real-time, identifying key insights and patterns to support your clinician in making a precise diagnosis. This integration of technology ensures your evaluation is both efficient and highly accurate, allowing the clinician to focus on personalizing your treatment plan.
By the end of the session, you’ll have a clear diagnosis and a roadmap for potential treatment options, setting you on a path toward improved mental well-being.
I'm feeling nervous about the assessment, and I'm not sure I remember everything about my early life. Is this a problem?
It's completely natural to feel nervous and we're here to help. Our clinicians will guide you throughout the process, asking specific questions to help jog your memory. Even if you don't remember everything, the goal is to understand patterns across your life that could point towards ADHD. You're in safe hands with Finding Focus.
Can I share my ADHD assessment results with my family doctor?
Absolutely! We believe in the importance of coordinated care. If you’d like to share your assessment results with your family doctor, we can prepare a detailed report summarizing your diagnosis and treatment plan.
This report is crafted specifically for healthcare professionals, using clear and comprehensive medical terminology. Once completed, it will be sent directly to your family doctor after you’ve provided consent. The preparation of this document includes a fee, and you can request it directly through your member portal. Processing times are also outlined in the portal for your convenience.
This report is crafted specifically for healthcare professionals, using clear and comprehensive medical terminology. Once completed, it will be sent directly to your family doctor after you’ve provided consent. The preparation of this document includes a fee, and you can request it directly through your member portal. Processing times are also outlined in the portal for your convenience.
Can I get a prescription for ADHD medication through Finding Focus?
Yes, if it's determined that medication is a suitable part of your treatment plan, our nurse practitioners can prescribe ADHD medication. We advocate for a comprehensive approach to treating ADHD, which can include medication, therapy, and lifestyle modifications.
How can I contact PocketPills Pharmacy if I chose them as my pharmacy?
Finding Focus has partnered with PocketPills to help quickly deliver your prescriptions. If you selected PocketPills as your pharmacy, we will send your prescription to PocketPills and they will automatically reach out to you with the next steps.
If you need to contact them directly, here are their details:
Phone: 1-855-950-7225
Email: care@pocketpills.com
Address: PocketPills Pharmacy, 3050 Vega Blvd, Mississauga, ON L5L 5X8
They are available to assist with any questions or concerns regarding your prescriptions.
If you need to contact them directly, here are their details:
Phone: 1-855-950-7225
Email: care@pocketpills.com
Address: PocketPills Pharmacy, 3050 Vega Blvd, Mississauga, ON L5L 5X8
They are available to assist with any questions or concerns regarding your prescriptions.
What measures does Finding Focus take to prevent drug abuse, especially with ADHD medications?
At Finding Focus, patient safety is paramount. We follow stringent protocols to prevent drug misuse and abuse. This includes thorough evaluations for substance abuse history, random drug testing, regular monitoring, and careful prescription practices. We also provide education about the safe use of medication and the risks associated with misuse. Our continuous care program further ensures that medication use is closely supervised, allowing for adjustments as necessary.
What happens if a patient at Finding Focus struggles with substance abuse?
If a patient is struggling with substance abuse, our team at Finding Focus will work to provide the necessary support and resources. This may include adjusting the treatment plan, providing referrals to specialized substance abuse programs, or collaborating with other healthcare providers involved in the patient's care. We are committed to providing comprehensive, patient-centered care and will take every step necessary to ensure the safety and wellbeing of our patients.
Does Finding Focus offer treatments that are not based on stimulants? What can I expect?
Yes, Finding Focus offers a variety of treatment options for ADHD, including both stimulant and non-stimulant medications. Our clinicians understand that every individual's needs are unique, and we believe in a personalized approach to treatment. If stimulant medications are not suitable for you, for any reason, we can explore non-stimulant options.
Non-stimulant medications work differently than stimulants but can be just as effective in managing ADHD symptoms. They may also have fewer side effects. Besides medication, we also encourage and support lifestyle modifications and coping strategies, which can play a crucial role in managing ADHD.
Remember, the goal is to find a treatment plan that fits you best and helps you lead a fulfilling life. We're here to guide and support you every step of the way.
Non-stimulant medications work differently than stimulants but can be just as effective in managing ADHD symptoms. They may also have fewer side effects. Besides medication, we also encourage and support lifestyle modifications and coping strategies, which can play a crucial role in managing ADHD.
Remember, the goal is to find a treatment plan that fits you best and helps you lead a fulfilling life. We're here to guide and support you every step of the way.
If I'm diagnosed with ADHD, will I need to be on medication all my life? Is there a cure?
ADHD is a chronic condition that many people manage throughout their life. While there isn't a "cure" as such, it's important to know that there are many effective strategies for managing ADHD symptoms, and these can lead to a high quality of life.
The need for medication varies from person to person. Some people may require medication throughout their lives, while others may find they need it only during certain periods. Our team at Finding Focus will work with you to find the best approach based on your individual needs and circumstances.
In addition to medication, lifestyle modifications, behavioral therapy, and coping strategies can be very effective in managing ADHD. These non-medication strategies can sometimes reduce the need for medication, or even eliminate it over time. However, this varies greatly from person to person.
We believe in a comprehensive approach to ADHD management at Finding Focus, and we'll work closely with you to find the best combination of strategies to manage your ADHD effectively.
The need for medication varies from person to person. Some people may require medication throughout their lives, while others may find they need it only during certain periods. Our team at Finding Focus will work with you to find the best approach based on your individual needs and circumstances.
In addition to medication, lifestyle modifications, behavioral therapy, and coping strategies can be very effective in managing ADHD. These non-medication strategies can sometimes reduce the need for medication, or even eliminate it over time. However, this varies greatly from person to person.
We believe in a comprehensive approach to ADHD management at Finding Focus, and we'll work closely with you to find the best combination of strategies to manage your ADHD effectively.
Can I incorporate Cognitive Behavioral Therapy (CBT) into my treatment plan at Finding Focus?
Absolutely! We believe in a comprehensive, multi-modal approach to managing ADHD. Cognitive Behavioral Therapy (CBT) has been shown to be particularly effective in treating ADHD and can be an excellent complement to medication management.
At Finding Focus, we are partnered with several CBT-focused clinics and can provide free referrals to help you access this valuable resource. Incorporating CBT into your treatment plan can help you develop useful skills and strategies to manage your ADHD symptoms and improve your overall quality of life. We're here to support you in creating a treatment plan that best suits your unique needs and lifestyle.
At Finding Focus, we are partnered with several CBT-focused clinics and can provide free referrals to help you access this valuable resource. Incorporating CBT into your treatment plan can help you develop useful skills and strategies to manage your ADHD symptoms and improve your overall quality of life. We're here to support you in creating a treatment plan that best suits your unique needs and lifestyle.
What if I have a question that's not listed here? We're here to help. If you have any other questions, feel free to reach out to us at info@findfocusnow.com. Our friendly and supportive team will be more than happy to assist you.
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Terms of Use & Privacy Policy updated October 3rd 2024
*Subject to approval. Conditions apply
Terms of Use & Privacy Policy updated October 3rd 2024
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